Net Insight recently entered the Over-the-Top (OTT) market to solve the live OTT streaming challenges, and are now implementing the first truly live OTT solution globally, Sye! Net Insight is uniquely positioned to bring real-time delivery of content, which enables true live OTT distribution, supporting and encouraging social interactivity among television audiences.

We are growing and we are now in need to strengthen our team with a talented Support Engineer who wants to be part of an exciting journey shaping the future of media.

About the position

You will be joining a fast growing and experienced team of cross functional Support Engineers, developers, architects and testers who are experts within video, network, backend and high performance computing.

As a Support Engineer you must be an innovator and love being a part of new, cutting edge technology. You will be part of the team that is building and driving a revolutionary support processes and associated functions, on your way to becoming a Subject Matter Expert on our Live OTT product, Sye! You will provide direct incident response as well as proactive alert monitoring, response and maintenance from the backend through to the end user. You will work to develop new troubleshooting guides, and become one of the primary escalation points for our world-wide support team.

Your background
  • You love new technology and are not surprised when you find yourself immersed with it even in your spare time
  • You have AWS/Google/VMware experience
  • You have Linux Sys Admin Experience
  • You have a strong working knowledge of Networks and related protocols – to include firewalls
  • You have had some experience with Video encoding and transcoding
  • You must have great customer service and communication skills, be a self-starter, be highly productive and work well under pressure
  • SDK, iOS, and Android App experience a huge plus

For the position we will emphasize personal fit, we value entrepreneurial and team oriented individuals who truly believe they can shape the future of media. We believe you understand the big picture and have the potential to become a lead.

The position is a permanent employment, full time and based at Net Insight’s Corporate Headquarters in Stockholm, Sweden. However, there may be occasional international travel.

Why work at Net Insight?

At Net Insight we transform insights into brilliant business opportunities – all with the ambition to enable a live and interactive media experience for anyone on Earth.

As an employee, you will be part of a passionate team of technology experts and visionaries working shoulder to shoulder with market analysts and media specialists. You will get consistent development, an innovative environment and the muscles to develop services with global impact.

Do you have what it takes to join us?

Welcome to apply

You are welcome to e-mail your resume to career@netinsight.net with the subject headline, “Sye Support Engineer”. We will review applications ongoing, therefore send your application as soon as possible.

If you have any questions please contact Johanna Ragnhammar, johanna.ragnhammar@netinsight.net

About Net Insight

Net Insight’s vision is to enable a live and interactive media experience for anyone on Earth. We want to lead a revolution in real time. Letting people engage with media and one another in perfect synchrony. Creating a global media marketplace, where live content is exchanged in real time, and great content is rewarded every time.

The company’s solutions enable live, interactive and on-demand media transport, with operational simplicity, to let customers focus on delivering the best possible experience to their audiences. Net Insight’s strength lies in enabling lossless video transport at any scale, from live contribution via the Internet, to ultra-high-definition distribution in managed media networks spanning the globe.

More than 500 world-class customers run mission critical media services using Net Insight’s solutions, covering more than 60 countries worldwide. Net Insight is listed on NASDAQ OMX, Stockholm.

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